SHIPPING & RETURNS

Shipping

New Zealand

Processing 1 - 3 working days
Delivery 2 - 3 working days

Pricing is determined once you enter your delivery address in the checkout
Economy, non tracked

Australia

Processing 1 - 3 working days
Delivery 3 - 10 working days

Pricing is determined once you enter your delivery address in the checkout
Economy, non tracked

Rest of the world

Processing 1 - 3 working days
Delivery 14 - 30 working days

 

Pricing is determined once you enter your delivery address in the checkout
A tracking link will be sent once your item has been posted.

If your order exceeds $310.00 for 'rest of the world' orders please email wanaka@roamclothing.co.nz for a custom shipping price.

 

Our prices do not include import duties or customs fees, which vary by country. Please note that we are not responsible for unexpected delays related to customs and border controls at destination.

Returns

New Zealand

All items in original condition may be exchanged within 30 days of delivery. Cost of return is on the customer. Please include your order number and size/item for exchange. Items should be sent to: Roam Clothing, 18 Dunmore st, Wanaka 9305. Please include your name and order number in the package. We will send you the exhanged item free of charge.

 

Rest of the world

All international orders are final sale - nonrefundable & not exchangeable unless item is faulty. Please contact us at wanaka@roamclothing.co.nz